Info

Delivery Info:

 

International Orders:  We currently only ship within the UK 

Shipping Costs:  Shipping cost is based on the total weight of the order.

Our standard shipping costs £4.95 for delivery by UK Royal Mail recorded or special delivery 

 

Returns and Refunds:

If for any reason you wish to return your purchase, we are happy to offer a refund or an exchange for any item purchased online as long as this is requested within 14 days of receiving your delivery. Goods must be returned to us in perfect condition and accompanied by the delivery note.  It must also be in the original packaging.


Simply email us using the address info@dunlindiver.co.uk for a returns number.

All items must be returned to: dunlin & diver, 112 High Street, Deal, Kent CT14 6EE.  We recommend you get proof of postage when returning any items and use special delivery for higher value orders.  

In the case of any faulty / damaged products dunlin & diver will cover the cost of returning the items. All damaged / faulty items must be notified to dunlin & diver within 7 days of delivery.

For reasons of hygiene, earrings are non returnable. 

 

PLEASE NOTE: for all purchases from the High Street shop we are happy to offer an exchange or a credit note for an unwanted purchase but we are unable to offer a full refund on any unwanted purchases or gifts.